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*SHIPPING CHARGES

-Domestic (USA)-

USPS first class $5.99 Delivery Times (3-6 days)

USPS priority $11.50 Delivery Times (2-4 days)

USPS priority Express $33.00 Delivery Times (2-4 days)



-International-

For international customers: Please keep your order value under $150.00 US dollars. Any order larger than this will be charged and additional shipping fees and have to be shipped priority international. If your order is larger than $150.00 USA dollars please select Priority International Shipping. PLEASE KEEP THIS IN MIND WHEN PURCHASING

Canada

USPS first class Canada $21.50 Delivery Times approx. (2-5 weeks)

USPS priority international $65.00 Delivery Times approx. (1-2 weeks)



Worldwide

USPS first class $21.50 Delivery Times approx. (2-5 weeks)

USPS priority international $65.00 Delivery Times approx. (1-2 weeks)



If purchasing pliers, you must select priority shipping, applies only to international buyers.

Please select the proper shipping method at checkout

We have no control over delivery times for international order. Most orders are received within 3 weeks. Sometimes orders can take longer to receive if held by customs. We are not responsible fore any customs duties incurred.

We do not ship to these locations:

Guatemala, Fiji, Papua New Guinea, Solomon Islands, Guadeloupe, Sierra Leone, Marshall Islands, Nauru, Wallis and Futuna, French Guiana, Anguilla, Gambia, El Salvador, Guam, Micronesia, Dominican Republic, Mayotte, Cameroon, Guyana, Taiwan, Azerbaijan Republic, Macau, Suriname, Oman, Georgia, Tonga, United Arab Emirates, Kenya, Argentina, New Caledonia, Guinea-Bissau, Bhutan, Senegal, Eritrea, Togo, Armenia, Uzbekistan, Saint Kitts-Nevis, Morocco, Qatar, Falkland Islands (Islas Malvinas), Saint Vincent and the Grenadines, Burundi, Iraq, Slovakia, Equatorial Guinea, Slovenia, Thailand, Mauritania, Belize, Philippines, Aruba, Uruguay, Congo, Democratic Republic of the, Western Sahara, Congo, Republic of the, American Samoa, French Polynesia, Cook Islands, Colombia, Comoros, Estonia, Liechtenstein, Benin, Algeria, Montserrat, Zambia, Somalia, Antigua and Barbuda, Vanuatu, Swaziland, Ecuador, Ethiopia, Guernsey, Pakistan, Laos, Niger, Tanzania, Ukraine, Panama, Burkina Faso, Jersey, Venezuela, Ghana, Reunion, Djibouti, Chile, China, Cape Verde Islands, Martinique, Mali, Moldova, Botswana, Croatia, Republic of, Saint Pierre and Miquelon, Cambodia, Madagascar, Vietnam, Malta, Paraguay, Cayman Islands, Lebanon, Saint Helena, Cyprus, Rwanda, Liberia, Seychelles, Bolivia, Bangladesh, Gibraltar, Sri Lanka, Libya, Hong Kong, Nigeria, Lesotho, Central African Republic, Gabon Republic, Zimbabwe, Saint Lucia, Mauritius, Guinea, Jordan, Czech Republic, Côte d'Ivoire (Ivory Coast), British Virgin Islands, Turks and Caicos Islands, Kiribati, Chad, Turkmenistan, Grenada, Costa Rica, Haiti, India, Yemen, Afghanistan, Serbia, Africa, Mongolia, Netherlands Antilles, Saudi Arabia, Nepal, Bahrain, Bahamas, Lithuania, Trinidad and Tobago, Svalbard and Jan Mayen, Dominica, Palau, Malawi, Bosnia and Herzegovina, Nicaragua, Angola, South America, Tunisia, Uganda, Brazil, Western Samoa, Barbados, Tuvalu, Jamaica, Egypt, Latvia, Mozambique, Namibia, Niue, Peru, Honduras, Brunei Darussalam, South Africa

*SHIPPING TIMES

We will ship within 1 business day of your order being placed, unless "made to order" products have been purchased. If "made to order products" have been purchased we will ship within 1- 10 business days. If you are ordering products from the "pre-notched settings" , "cab settings" or "fancy snap tite settings" category, Please allow 1- 10 business days to ship. These products are made to order. If your order does not contain any "made to order products" your order will ship within 1 business day. Please not when there is a Holiday handling times will be delayed.



*REGISTERING

To shop with us you can register an account or a shop as a guest. You do not need to register to shop with us. Registering does have its benefits. By registering you can track your orders easily, view previous purchases, and do not have to enter your name and shipping information every time you place an order. If you shop as a guest you will have to manually enter your shipping information for each purchase. Our site is hosted by Yahoo Aabaco and in order to register an account you must have a google, yahoo or aol email account. If you prefer not to have an account just select guest checkout.



*PAYMENT METHODS

We accept Paypal, credit cards, and USA Money Orders

Paypal is our processor but you do not need to have a Paypal account to checkout. You can use your credit card.

To pay with your credit card or Paypal, simply click continue at checkout. Here you will be able to pay with Paypal or use your credit card. We accept Visa, Mastercard, Discover, and American Express.



*MONEY ORDERS

We accept US money orders as a methods of payment but orders will not ship until payment has cleared. Orders with this payment method must be made via email (erikadelights@yahoo.com) or phone (530) 329-5556



*SALES TAX

California Residents will be charged sales tax of 8.50%



*RETURN POLICY

If not completely satisfied you may return item(s) for a refund. Item must be returned within 7 days of receiving. Purchase must be returned in the condition and package you received it in. Buyer is responsible for return shipping charges. Returns are subject to a 15% restocking fee. We do not refund original shipping cost. We only refund the purchase price of the transaction not the shipping charges. Please notify us by email or phone before returning. Once an item is received back to us you will be notified by email and a refund will be given. We do not do exchanges or store credit. Refund will be given as money back. We do not accept returns for damaged or used products. Please notify us within 2 business days of receiving your order if an item you received is defective. If buyer purchases the wrong item the item must be sent back. Buyer pays return shipping. Once received a refund for the purchase price will given. Then the buyer can purchase the correct size.



*ADDITIONAL POLICIES AND FAQS

PURCHASING THE CORRECT SETTING - Please make sure you purchase the correct setting for your gemstones to avoid unnecessary returns. There are different types of settings for faceted and cabochon cut gemstones. If you have a faceted gemstones only snap tite and pre-notched settings will work. If you have a cabochon cut gemstone only cab settings will work.

RING SETTINGS - Please note that some ring settings do require a final polishing and most ring settings are cast from molds and finger sizes can slightly vary because of shrinkage during the casting process. Sizes can vary up to a 1/4 to 1/2 of a size.

CUSTOM ORDERS - All custom orders are non returnable and non refundable. WHY? This is because these products were specifically made or modified for a specific customer. This includes ring settings that have been sized.

INCORRECT SHIPPING ADDRESS - If an order is sent back to us because of insufficient address or undeliverable then any fees associated with shipping will not be refunded. If you would like your order shipped again another shipping fee will apply. Please make sure your address is correct when the order is placed.



*PRIVACY POLICY

At Erika's Delights we keep your personal information private and secure. Our website is hosted by Yahoo. Your personal information is only shared with the processor of your payment method. When purchasing from our site, you provide your name, address, email address, and phone number. We use this information only to process your orders, to keep you updated on your orders, and to notify you of any specials, if you choose to subscribe to our newsletter.

Payments will be made through a secure server on Paypal or Paypal will process your credit card on this site using advanced encryption techniques and firewall technology. When using Paypal, your financial information is not kept nor seen by us or this website.

We use "cookies" to keep track of your current shopping session, so that you may retrieve your shopping cart for up to 14 days.